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Priyanka Shah

Priyanka Shah

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Director, Marketing and Operations

A Director of Marketing and Operations at DhiWise, she bridges marketing and technology. Collaborating with the CEO, she drives top-of-the-funnel strategies that showcase how SDLC automation and AI transform IT services.

Articles by Priyanka

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How to Validate Your Business Idea: Top Methods and Strategies

Don't just hope your business idea is a winner—prove it. Learn top methods to validate your concept, from customer interviews and MVP testing to competitor analysis. This guide provides essential strategies to ensure your idea meets a real market need.
Jun 12, 2025
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Building the Ultimate AI Sales Platform: A Complete Guide

This guide provides a comprehensive blueprint for entrepreneurs and developers on building a competitive AI sales platform in 2025. It details the essential components, from a data intelligence foundation and predictive lead scoring to intelligent automation. The post serves as a complete roadmap, covering the necessary technologies, technical architecture, development timelines, and compliance considerations to revolutionize the sales process.
Jun 11, 2025
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Top AI Agent Startups Revolutionizing 2025's Tech Landscape

AI agents are reshaping industries by automating complex business processes in real time. This blog uncovers the most innovative AI agent startups in 2025. Learn how they’re redefining customer engagement, marketing, and R&D.
Jun 10, 2025
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Top SaaS Customer Support Best Practices and Strategies for 2025

In 2025, SaaS customer support demands smarter, faster, and more personalized solutions. This blog explores proven strategies like automation, proactive support, and omnichannel communication. Learn how to future-proof your support team and deliver excellence at every touchpoint.
Jun 4, 2025
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Salesforce vs HubSpot: Choosing the Best CRM for Your Business in 2025

Salesforce and HubSpot are two of the most powerful CRMs for businesses in 2025. This blog compares their usability, pricing, customization, and scalability. Learn which CRM is right for your company—whether you're a startup or an enterprise.
Jun 3, 2025
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Building Your Best Software Development Business: Key Strategies for Success

This blog explores the foundations of a successful software development business. From selecting the right business model to mastering growth strategies, learn how to thrive in a competitive tech landscape. Discover expert tips on planning, marketing, and customer engagement.
May 29, 2025
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Affordable No-Code App Builders for Small Businesses

Small businesses in 2025 face high development costs and complex tech. No-code platforms like Rocket.new offer affordable, AI-driven app creation. This blog explores how these tools simplify and accelerate digital growth.
May 26, 2025
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The Best Help Desk Automation Strategies for 2025

In 2025, help desk automation is a must-have for competitive support operations. From AI chatbots to workflow automation, modern service desks are transforming efficiency. This blog explores key strategies, tools, and best practices for successful implementation.
May 22, 2025
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What is the Difference Between Customer Service and Customer Support

This blog provides a clear breakdown of the key differences between customer service and customer support. While customer service focuses on providing general help and guidance, customer support addresses more complex technical issues. Understanding both helps businesses offer better experiences to their customers.
May 2, 2025
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The Ultimate Guide to Mastering Customer Support Automation

This blog offers an overview of customer support automation, explaining how businesses utilize AI chatbots, self-service tools, and ticketing systems to efficiently manage inquiries. It highlights key benefits, including faster response times, reduced costs, and improved customer satisfaction. 
Apr 30, 2025
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Top Business Process Automation Tools For Smoother Workflows

This blog provides an overview of the top business process automation tools for 2025, helping you save time and boost productivity. It highlights options for both small and large teams, emphasizing how these tools streamline routine tasks and improve operational efficiency.
Apr 25, 2025
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Project Documentation Automation For Smoother Teamwork

Managing project documents is time-consuming and prone to errors, slowing teams down. Automation streamlines document creation, reduces repetitive tasks, and helps avoid costly mistakes. This blog explores how automated project documentation boosts efficiency and frees up time for what matters.
Apr 16, 2025